Cookies Policy | Pokie Mate Casino

What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies are widely used across the internet and can help websites operate securely, provide useful features and understand how visitors use online services.

Some cookies are placed directly by Pokie Mate Casino, while others may be placed by service providers that support website functionality, security, analytics, communications or advertising. These third parties may process information collected through cookies in accordance with their own privacy notices and contractual obligations.

Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary depending on its purpose, the technology used and your browser settings.

Similar technologies

We may also use technologies that perform a similar function to cookies, including pixels, tags, local storage, software development kits and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a distinction is required.

How we use cookies

The cookies used on the website may support different purposes. Some are necessary for the website to work, while others help us improve the service or provide information about how the website is used. The categories below describe the main purposes for which cookies may be used. A particular cookie may serve more than one purpose.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help maintain a secure connection, remember choices made during a session, enable account or navigation features, prevent fraudulent activity, balance website traffic and protect the website from misuse. Without these cookies, some parts of the website may not operate properly.

Functionality cookies

Functionality cookies allow the website to remember information that makes your visit more convenient. For example, they may remember language, region, display or other preferences. These cookies can reduce the need to repeat selections each time you visit. If you reject them, some preferences may not be retained.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how visitors move through the website, whether pages load correctly and whether website content is useful. We use this type of information in an aggregated or otherwise protected form to identify trends, improve performance and make the website easier to use.

Preference and marketing cookies

Where permitted and where you have provided any required consent, preference or marketing cookies may help us understand the effectiveness of communications and present information that is more relevant to your interests. These cookies may be used by us or by approved service providers. We do not use cookies to remove your responsibility to make informed decisions about gambling or to encourage gambling that is unsafe.

Security and fraud prevention

Cookies and related technologies may be used to identify suspicious activity, protect accounts, support responsible access controls and help prevent unauthorised transactions or other misuse. Information collected for these purposes may be combined with other security information where necessary to protect players, the website and our services.

Your choices and cookie controls

You may be able to manage cookies through the cookie settings tool displayed on the website, where available. The options presented may allow you to accept or reject certain categories of cookies. Strictly necessary cookies may remain active because they are required to provide requested website functions, maintain security or comply with applicable requirements.

You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites or block all cookies. Browser controls differ, so you should refer to the help or settings information provided by your browser manufacturer.

Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
Blocking all cookies may affect website access, security features, account functions or the display of certain content.
Changing browser settings does not necessarily delete cookies that have already been stored on your device.
If you use more than one browser or device, cookie choices may need to be applied separately.
Some third-party services may provide their own tools for managing their cookies or similar technologies.

Your cookie choices do not generally affect information collected through other methods, such as information you provide when creating or using an account. You may also have privacy rights under applicable Australian law. Further information about personal information, access, correction and other privacy matters is provided in our Privacy Policy.

Consent and withdrawal

Where consent is required for a particular type of cookie, we will seek it through an appropriate notice or settings tool. You may withdraw or change that consent using the available cookie controls or by adjusting your browser settings. Withdrawal does not affect processing that occurred before your choice was changed and may not remove cookies that are necessary for the website to function.

Third-party services, updates and contact

The website may contain links to external websites, applications or services. Those third parties may use cookies or similar technologies under their own policies. This Cookies Policy does not govern external websites, and we recommend reviewing the relevant privacy and cookie information before providing personal information or allowing technologies to be used.

We may use service providers to host, secure, analyse, maintain or improve the website. Where these providers use cookies on our behalf, we expect them to handle information in accordance with appropriate instructions, contractual safeguards and applicable privacy requirements. Some providers may process information in countries outside Australia. The Privacy Policy contains further information about how personal information may be handled.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our privacy practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain aware of how cookies are used.

Questions about cookies

If you have a question about this Cookies Policy or the use of cookies on the website, please use the contact or support options made available through Pokie Mate Casino. Do not include unnecessary sensitive information in a general enquiry. If your question concerns personal information, identity verification, account security or responsible gambling, use the relevant support channel where one is provided.

This policy is intended to provide general information about cookies and similar technologies. It does not change any applicable terms, privacy notices, responsible gambling information or other conditions that apply to your use of the website.